Event Management
Every lab encounters important events—audits, corrective actions, permit renewals, customer feedback, or unexpected incidents. The challenge isn’t just documenting them, it’s managing them efficiently and ensuring every detail is addressed. Without a centralized system, critical follow-ups can slip through the cracks.
Empower Lab Accountability
Our upcoming Event Management module is designed to solve that problem. Built to align with ISO 17025 and industry best practices, it provides one hub for logging, tracking, and resolving all types of lab events. With clear accountability and real-time visibility, your team can focus less on paperwork and more on improvement.
Centralized Visibility
A single system to monitor all events, assignments, and due dates.
Built-in Compliance
Always aligned with ISO 17025 and audit-ready documentation.
Accountability and Closure
Assign tasks, set deadlines, and ensure nothing is left unresolved.
Efficiency
Replace scattered spreadsheets and email chains with a streamlined workflow.
Continuous improvement
Turn findings and feedback into opportunities to strengthen your lab’s processes.
A Unified Approach to Lab Events
Audit Preparation
Organize checklists and planning to streamline readiness.
Internal Audits
Record opportunities for improvement and follow corrective actions through to completion.
External Audits
Capture findings from regulators or auditors and manage responses seamlessly.
CAPA (Corrective and Preventive Actions)
Track nonconformances, root-cause investigations, and effectiveness checks in one place.
Lab Incidents
Document safety product or process-related occurrences and escalate as needed.
Customer Feedback
Log complaints and track resolutions to strengthen trust and transparency.
Permit Renewals
Monitor upcoming permit deadlines, maintain documentation, and ensure timely renewals.
Launching 2025
The Event Management module will be available later this year as part of the Sabine River Partners QMS platform. By consolidating audit findings, CAPA, incidents, customer feedback, and permit renewals into one system, it helps laboratories shift from reactive fixes to proactive quality management.
Customer Set up and Support
Comprehensive Onboarding Training SRP Products provides detailed onboarding sessions that introduce users to all functionalities, ensuring that all users, regardless of their technical background, can quickly become proficient and start utilizing the software effectively. The platform includes step-by-step tutorials, allowing users to learn at their own pace and revisit specific modules as needed, leading to better retention and understanding of the software.
Users also have continuous access to a comprehensive library of training resources, including videos, guides, and FAQs, enabling them to troubleshoot issues independently and deepen their understanding of the software.
Personalized Implementation Plans – Customizable implementation plans tailored to the specific needs of each organization ensure a smooth and efficient transition to SRP Products, minimizing downtime and disruption to operations. Users gain access to a dedicated team of implementation specialists who provide expert guidance and support throughout the implementation process, ensuring all setup and configuration needs are met. Professional data migration services securely transfer existing data to SRP Products, maintaining data integrity and continuity. Integration support enhances operational efficiency by ensuring seamless data flow between different platforms, reducing manual effort. Regular progress tracking and implementation reports keep all stakeholders informed of the implementation status and ensure that any issues are promptly addressed.
Proactive System Monitoring Rest assured that SRP is proactively monitoring your applications to identify and resolve problems before they impact users, ensuring smooth and reliable operation.
Download the Brochure
Elevate your quality control lab’s efficiency with Sabine River Partners’ tailored SaaS suite. Streamline batch testing, compliance reporting, and attestation while mastering EPA regulations, ASTM standards, RFS, and RINs. Our tools empower laboratory heads like you to optimize workflows and ensure precision. Download our brochure now to discover how we can transform your laboratory’s performance and keep you ahead in a complex industry.